Meet Your Brokers

We Look Forward to Working With You!

We will always have time for you. You never need an appointment. Stop in, let’s chat, maybe it will even be about insurance…

Meet Glenda…

Glenda Trach

Receptionist
With us Since – July 2011

Level 2 General Insurance

With a deep passion for quality customer interaction and exceptional client experience, I am enthusiastic about the relationships I maintain being the first voice or face they see when contacting our office. Efficient, reliable and consistent, I am proud of my capacity to quickly apply deep industry knowledge to situations our clients face.

A proud mother of 4, my teammates will tell you that I am their ‘Mother Hen,’ making my work day interesting and fun.

Personal Interests & Hobbies:

  • Camping and fishing (I love getting outside)
  • Daily workouts (clears my head, energizes me, makes me sleep well)

Meet Karla…

Karla Merryweather

Account Manager/Accounts Receivable & Payables
With us Since – April 2007

Level 2 General Insurance

In 2007, family convinced me to try out the insurance industry – just to help out around the office – and I simply could not leave. It’s one thing to have a second family in my co-workers and it’s even more wonderful to find the type of satisfaction that I do in helping clients when they need it.
With a passion for responsive, gratifying customer service, I am enthusiastic, compassionate and one that takes initiative.

Personal Interests & Hobbies:

  • I love spending time with my family at the lake, or planning great getaways
  • I enjoy planning special events for our office, friends and community organizations
  • If it involves a good time, I’m usually there

Meet Lareese…

Lareese Graf

Owner – General Manager – Commercial Lines
With us Since – November 2007

Level 2 – CAIB

Since 1997, I enjoy this always new, ever changing work life that I have created.

A team approach steers all we do in our office and it ensures our firms capacity to engage clients with a different edge – one where combined knowledge, skills and powerful results shape the deliverables we create.

I service my clients through direct, forthright and honest answers.. Along with my team, my clients are what carry me through the fast-paced, trouble-shooting and problem solving that occurs with the everyday hands-on work I do.

Personal Interests & Hobbies:

  • My kids and grand babies still light up my life
  • Working out, yoga and running help clear the head
  • Oh yes, I love my motorbike
  • My goal is to travel so much that I get tired of it

Meet Morgan…

Morgan Love

Administrative Assistant
With us Since – September 2012

Since 2012, I have been gaining knowledge in both Commercial and Personal Lines insurance. As an invaluable member of my team, I specialize in the administrative support of all things insurance. I’m the go-to-person for commissions, billing inquiries, and insurer procedures. I am very proud of the degree of knowledge that I have gained in the recent past, and I am pleased to get paid for something that I enjoy!

If I could use three words to describe my professional personality, I would say that I am conscientious, reliable, and receptive. On a personal note, my daughters are my pride and joy, and I truly enjoy spending time with them.

Personal Interests & Hobbies:

  • Hanging out with my kids
  • Going for walks
  • Relaxing on the deck

Meet Shawn…

Shawn McNutt

Account Manager – Commercial and Farm
With us Since – September 2015

Level 1 General Insurance

Thoughtful and ambitious, I am known for being honest, respectful and good-fashioned fun. Driven by a desire to succeed, I enjoy setting goals for myself and the people I work for: my clients. New to the industry, I am looking forward to bringing fresh perspectives to existing routines, procedures and processes. I have taken on the task of learning commercial and farm right from the beginning of my career, this has been no easy task, but one that I have proved I’m up for, I look forward to the ongoing ever changing world of insurance.

Personal Interests & Hobbies:

  • Hockey
  • Video Games
  • Computers
  • Baseball

Meet Staci…

Staci Welz

Account Manager – Personal Lines
With us Since – February 2015

Level 2 – CAIB

I entered the insurance industry after I was injured working in a vet clinic and my search to find an alternate career.

Maybe I’m a people pleaser but there is nothing I love more, than helping people understand what it is we are doing and why we are doing it. Few people really know enough about insurance and by helping them – especially through difficult claims or stressful times – I get to assist them to see insurance differently and watch their perspectives change.

Honest, caring and quick, I am known by colleagues and clients as efficient. The same person inside the office as outside, people can count on me. Always available to answer any question you have.

Personal Interests & Hobbies:

  • I am a certified Gym Rat
  • I am a proud football mom
  • I love cooking (I’m pretty close to Betty Crocker in the kitchen)

Meet Jolene…

Jolene “Jo” Oman

Account Manager – Personal Lines
With us Since – February 2016

Level 1 – General Insurance

With a turn in the Alberta economy I was looking for a new career path with more stability than the oilfield offered; insurance seemed to me to be the answer. With great determination I succeeded in obtaining my licensing and have not looked back. My office family has turned out to be a surprising bonus to my very interesting job. I enjoy the fact that no two days are the same in our industry, the questions, needs and situations presented are exciting and interesting. My team might use words like; efficient, consistent, humble, and caring to describe me. I look forward to a long future with this office.

Personal Interests & Hobbies:

  • My brand new baby (I am currently on Maternity leave August 2017-August 2018)
  • My older children and wonderful husband
  • Gardening, working out and baking

Meet Lynne…

Lynne Scadden

Account Manager – Personal Lines
With us Since – March 2013

Level 2 – CAIB

Insurance has been a family business for most of my life and I enjoy the relationships I build with my clients, my in-depth knowledge of insurance, allows me to explain coverages and exclusions in a way that instills trust and confidence. I also mentor and assist my team mates, allowing me to pass down years of customer service techniques and industry knowledge.

Personal Interests & Hobbies:

  • Travelling
  • Country Music Festivals
  • Children and Grandchildren

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